Rotzinger Pro Care
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Our Rotzinger Pro Care package includes all service requirements. Enjoy maximum service protection at predictable costs.
The Pro Care service package will relieve your resources and boost productivity.
- Hotline support extended hours until 24/7
- Support by experienced specialists
- Prioritized support
- Service portal for creating tickets, status overview, reporting and history of tickets
- Always available remote support connection, no waiting time in case of need, by using ‘ heartbeat’ monitoring
- Highest availability through digital service, Data acquisition, analysis and reporting
- On stop shop for operation, maintenance service including dedicated Customer Care Manager