HMI

Rotzinger Pro Care

Our Rotzinger Pro Care package includes all service requirements. Enjoy maximum service protection at predictable costs.

The Pro Care service package will relieve your resources and boost productivity.

 

Your profit:

  • Hotline support extended hours until 24/7
  • Support by experienced specialists
  • Prioritized support
  • Service portal for creating tickets, status overview, reporting and history of tickets
  • Always available remote support connection, no waiting time in case of need, by using ‘ heartbeat’ monitoring
  • Highest availability through digital service, Data acquisition, analysis and reporting
  • On stop shop for operation, maintenance service including dedicated Customer Care Manager

 

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